EOS: The Magazine.

Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.

Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.

EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.

Sustainable financial sector: EOS and IFC are buying up non-performing loans and distressed real estate so that financial institutions in Bosnia and Herzegovina, Croatia, Serbia and Romania can improve their liquidity faster.

In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.

When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.

Marwin Ramcke dirige el Grupo EOS como nuevo CEO. En esta entrevista nos desvela sus planes y los retos que ve a día de hoy para los directivos.

Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.

Casi dos tercios de las empresas europeas ya usan chatbots, y este número seguirá creciendo. Pero todavía queda un gran potencial sin explorar.

The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.