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EOS: The Magazine.

Prikaz žene ispred računara okrenute prema robotu

RPA: poboljšanje kvaliteta softverskim robotima u EOS-u

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„Programirana revolucija”: EOS optimizuje digitalno upravljanje potraživanjima putem robotske automatizacije procesa, oslobađajući tako svoje osoblje za obavljanje složenijih i kreativnijih zadataka.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Niste sigurni šta je AI? Balans: inovacija i rizik.

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Generativna veštačka inteligencija kompanijama nudi ogroman potencijal. Grupacija Otto tako smanjuje ovakve rizike primenom svog internog alata ogGPT. A od toga ima i koristi grupacija EOS.
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A survey reveals that AI potential is still not being exploited in the area of risk and finance

Survey reveals: AI potential not being exploited in risk and finance.

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A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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A photomontage shows a car traveling toward the sunset in the right lane of a paved road in an open, green landscape. The asphalt on the opposite lane is completely worn down.

Međunarodna naplata dugova EOS upravlja potraživanjima za Herc (Hertz) na globalnom nivou.

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Prekogranična potraživanja predstavljaju kako logističke, tako i pravne izazove. Kompanija za iznajmljivanje automobila Herc oslanja se na stručnost EOS-a za međunarodnu naplatu dugova.
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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

Međunarodna naplata dugova: Kako EOS obrađuje potraživanja širom sveta.

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EOS aktivno posluje u 180 zemalja preko sopstvenih kompanija ili izabranih partnera. Od naše mreže imaju koristi i banke koje redovno prodaju prekogranične dugove EOS-u.
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Andreas Kropp, member of the EOS Group’s Board of Directors responsible for Germany<br/>is smiling.

EOS appreciates centralization of debt collection supervision.

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Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.
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Record inflation threatens businesses: A rising curve.

Record inflation threatens companies.

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Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.
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 Representatives of the industry consult on the future of debt collection.

For fair debt collection: EOS engaging in associations

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EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.
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EOS Survey European Payment Practices: The drawing of a man surrounded by question marks and a thunderbolt illustrates that in the face of deteriorating payment practices, companies need to find new approaches to receivables management.

EOS survey: Poor payment practices are putting European companies at risk

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Many European companies are concerned about their survival, as a growing number of consumers and business customers are paying outstanding invoices late or not at all.
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Financial literacy means responsibility: A girl sits at a laptop and takes part in online learning.

How EOS is committed to a debt-free world.

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In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.
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EOS in the UN Global Compact: At EOS, Alisha Kumar and Sibylle Weingart are responsible for issues of corporate responsibility.

EOS in the UN Global Compact: Taking CR to the next level.

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Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?
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cellular-telephone, push-button, switch, lighter, appliance

Identity theft: How machine learning protects against online fraud.

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When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.
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To je novi brend kompanije EOS: Marwin Ramcke predstavlja sebe i novi logo kompanije EOS.

Dinamična, digitalna, revolucionarna: Novi brend EOS.

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Izvršni direktor, Marwin Ramcke, u intervjuu objašnjava ideju koja stoji iza novog brenda i šta to znači za poslovne partnere.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Intervju s direktorom EOS-a g. Ramkeom: „Postavljamo nove standarde.”

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Marvin Ramke postaje novi izvršni direktor grupacije EOS. U ovom intrevjuu nam otkriva svoje planove i objašnjava kojim izazovima su danas izloženi vodeći kadrovi.
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bubble, heart

EOS Chatbot Survey: How employees and customers profit from AI

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Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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envelope, alarm, push-button, switch, clock

EOS 2021 Chatbot Survey: Two of three companies use bots.

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Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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EU Action Plan NPLs: Freda Stockfleth, Senior Vice President Corporate Legal and Public Affairs at EOS

EU Action Plan: Will it accelerate NPL reduction and prevent a financial crisis?

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The EU has issued an action plan to reduce NPLs. In this interview, Freda Stockfleth explains what measures the EU has devised and the potential positive and negative effects for everyone involved.
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By completing derelict buildings, EOS is bringing debt-ridden properties back into the economic cycle.

EOS is bringing debt-ridden properties back into the economic cycle

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In many cities around the world, buildings are lying empty and falling into disrepair. EOS is making sure that these properties can be used again. It’s a win-win scenario!
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International debt collection

International debt collection at EOS: Globally connected in COVID-19 crisis.

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The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.
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Corporate Responsibility at EOS: EOS CEO Klaus Engberding

Corporate Responsibility: Four actionable areas – one strategy.

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How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.
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EOS fiscal 2020/21: Interview mit Justus Hecking-Veltman

Fiscal 2020/21: “We’ve learned a huge amount this year.”

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In this interview, Justus Hecking-Veltman, CFO of the EOS Group, explains what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.
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CSR strategy of the EOS Group: EOS headquarters on the Steindamm in Hamburg

How debt collection can help create a sustainable world

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The EOS Group is resolutely pursuing its corporate responsibility agenda. But climate protection is not the only objective. The company’s CR strategy focuses above all on social and corporate engagement.
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FinTecrity: Marco Gaspar develops digital solutions for invoice and receivables management for SMEs.

FinTecrity digitizes invoice and receivables management for SMBs.

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Digitized invoice management saves time and creates liquidity. EOS subsidiary FinTecrity GmbH is developing suitable solutions for this purpose.
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Diversity at EOS: Tijen Onaran, diversity expert

Diversity drives success: “not (just) a women’s issue”

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Diverse teams are more successful, says diversity expert Tijen Onaran. In this interview she reveals how companies can create diversity and equal opportunities in the workplace.
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Real estate secured NPLs: in Bosnia the NPL market offers great potential.

Real estate secured receivables business is booming.

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The secured debt portfolio business is growing, especially at the EOS national subsidiaries in France and in Bosnia and Herzegovina. An important advantage they have is the Group’s good name.
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basketball

Digital transformation: How EOS challenges itself anew, day after day.

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When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.
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Chatbots in debt collection service: Robots answer service queries on a laptop.

Debt collection service: Chatbots never sleep

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As the technological options available have increased in recent years so too have consumer expectations about the accessibility of customer service. Nowadays, many companies are using chatbots to ensure faster, round-the-clock processing of customer issues. At EOS too, virtual assistants are giving defaulting payers information and thus providing support to service personnel.
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Data protection in the debt collection context: Stephan Bovermann, Senior Group Privacy Officer at EOS

Data protection in debt collection: How our data privacy officers work

Data protection is not nearly as boring as it is made out to be, at least according to Senior Privacy Officer Stephan Bovermann. In this article he explains how EOS deals with sensitive data.
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Receivables purchasing: Matthias Schmidt, Head of Operational Debt Purchase at EOS Group, sits in front of a wall covered in post-its and other notes.

How portfolio valuation works in receivables purchasing

When selling receivables the aim is to get a purchase price that is as fair as possible. To guarantee this to the seller, a purchaser like EOS first of all has to get to know the portfolio. Before submitting an offer, the portfolio is thoroughly scrutinized.
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Two men throw a plastic globe to one another

EOS rolls out new debt collection software Kollecto+

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Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.
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Andreas Behmenburg, Regional Sales Manager for EOS in Germany, helps in cases of identity fraud with his colleagues alleged fraud victims.

Ensuring liquidity despite coronavirus: Why outsourcing debt collection is worthwhile at this point in time

According to Andreas Behmenburg, now is the time to arrange for professional receivables management. In this interview he explains how companies can find a reputable debt collection partner.
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International debt collection: Debt collection expert Raymond Pappot walks through Almere in the Netherlands.

International debt collection: How the EOS Cross-border Center works.

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Through the establishment of its Cross-border Center 10 years ago, EOS found a way of recovering money across national borders. Since then, a strong global network of partners has been created.
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Poslovni čovjek skreće pogled: Potrošači nemaju mnogo povjerenja u digitalnu tehnologiju<br/>

EOS istraživanje kaže da potrošači ne vjeruju u digitalnu tehnologiju

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Da li imate povjerenja u digitalnu tehnologiju? Nedavno istraživanje preduzeća EOS pokazuje da samo manji broj potrošača vjeruje da preduzeća rukuju njihovim ličnim podacima na pouzdan način.
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Korisnik pametnog telefona u gradu: Podaci su postali ključna ekonomska prednost.

Podaci kao valuta: EOS istraživanje pokazuje: potrošači prodaju podatke

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Lične informacije za novac? Istraživanje preduzeća EOS pokazuje da je svaki treći Evropljanin spreman da proda podatke ako zauzvrat dobije atraktivne nagrade.
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Profile of Kirsten Pedd, Chief Compliance Officer and Head of Public Affairs

Kirsten Pedd re-elected BDIU President

The EOS Group will provide the President of the German Association of Debt Collection Companies (BDIU) for another four years. Kirsten Pedd, Chief Compliance Officer and Head of Public Affairs for the international financial services provider, has been reappointed to the role.
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Financial education for children: A schoolgirl looks at her budget.

Društveno odgovorno poslovanja: Finansijska edukacija deo kurikuluma EOS Grupe

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“Ukoliko imate šansu da svet učinite boljim mesto za život, onda imate i obavezu da to uradite”.
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Every year, Focus and Focus Money magazines recognize the most innovative companies in Germany. In 2020, EOS Deutschland won an Innovation Award for its work in the receivables management sector.

Innovation award for EOS: Digital solutions in receivables management

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Its technology-based and data-driven approach wins EOS Deutschland an Innovation Award 2020 from Focus and Focus Money.
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Robotic process automation: Colleagues in a meeting.

Naplata potraživanja – šest velikih predrasuda

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Naplata potraživanja je loša po vašu reputaciju, svako potraživanje se naplaćuje sudskim putem i to je sve za velike poslovne sisteme – greška! Razjašnjavamo šest predrasuda o naplati potraživanja.
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Annual Report 2019/20: Klaus Engberding, CEO of the EOS Group, in an interview

Klaus Engberding: “Naša strategija daje rezultate”

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Indikator ključnih performansi za 2019/20 godinu, u godišnjem finansijskom izveštaju, pokazuje da su performanse EOS Grupe na zavidno visokom nivou. Klaus Engberding, CEO Grupe, podelio je samo neke tajne uspeha
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Annual Report 2019/20: Andreas Kropp, member of the EOS Group’s Board of Directors

The EOS 2019/20 financial year: Strong market position in Germany

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EOS in Germany continues its successful run. Over fiscal 2019/20, its main focus was on operational excellence and digital transformation.
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Annual Report 2019/20: Marwin Ramcke, Member of the EOS Group’s Board of Directors with responsibilty for Eastern Europe

EOS Grupa finansijska 201/20 godina: Rekordni rezultat u Istočnoj Evropi

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Rekordni rezultati u regionu Istočne Evrope zabeleženi su porastom prihod preko 30 % u odnosu na proteklu godinu. Na taj način, EOS Grupa je dodatno učvrstila svoju poziciju na tržištu investicija u obezbeđena i neobežbeđena potraživanja, u nekoliko zemalja regiona.
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Annual Report 2019/20: Dr. Andreas Witzig, Member of the EOS Group’s Board of Directors with responsibility for Western Europe and North America

EOS in Western Europe: fiscal 2019/20 at a glance

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EOS Consolidated in Western Europe: slight uptick in revenue thanks to positive business performance and top position as buyer of receivables.
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