EOS: The Magazine.

Upravni odbor grupacije EOS o poslovnoj 2023/2024 godini: Kako se poslovanje razvilo u regionima, zašto održivost ostaje važan prioritet i koliko dobro se grupacija EOS pripremila za budućnost.

Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.

Po treći put, EOS je pozvao svoje zaposlene da učestvuju u takmičenju u inovacijama. Cilj takmičenja jeste promovisanje međunarodne saradnje i inovacija..

Ključno pitanje u vezi s odgovornom naplatom duga je: Kako postupamo s potrošačima koji ne otplaćuju svoje dugove? EOS nudi više od jednog dobrog odgovora na ovo pitanje.

Whether they are a bank, energy utility, telecoms or e-commerce firm, EOS helps businesses from a wide range of sectors to reliably plan ahead by purchasing their unsecured receivables.

Gotovo jedna polovina nacionalnih društava grupacije EOS već radi sa njim: Kollecto+. Digitalni sistem naplate dugovanja je u usponu i nudi mnoge prednosti klijentima i korisnicima.

Win-win: EOS North Macedonia is taking on Uni Banka’s receivables management in the long term. The collaboration doesn’t just benefit the two companies but also the country’s economy.

Better knowledge transfer and greater openness to new business areas are what EOS aims to achieve with the new Central Europe region.

In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.

„Programirana revolucija”: EOS optimizuje digitalno upravljanje potraživanjima putem robotske automatizacije procesa, oslobađajući tako svoje osoblje za obavljanje složenijih i kreativnijih zadataka.

Generativna veštačka inteligencija kompanijama nudi ogroman potencijal. Grupacija Otto tako smanjuje ovakve rizike primenom svog internog alata ogGPT. A od toga ima i koristi grupacija EOS.

A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.

Kroz sistem naplate Kollecto+, sve kompanije EOS-a udružuju svoje znanje i iskustvo, čime poboljšavaju efikasnost cele Grupe.

Prekogranična potraživanja predstavljaju kako logističke, tako i pravne izazove. Kompanija za iznajmljivanje automobila Herc oslanja se na stručnost EOS-a za međunarodnu naplatu dugova.

EOS aktivno posluje u 180 zemalja preko sopstvenih kompanija ili izabranih partnera. Od naše mreže imaju koristi i banke koje redovno prodaju prekogranične dugove EOS-u.

Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.

Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.

EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.

In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.

Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?

When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.

Izvršni direktor, Marwin Ramcke, u intervjuu objašnjava ideju koja stoji iza novog brenda i šta to znači za poslovne partnere.

Marvin Ramke postaje novi izvršni direktor grupacije EOS. U ovom intrevjuu nam otkriva svoje planove i objašnjava kojim izazovima su danas izloženi vodeći kadrovi.

Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.

Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.

The EU has issued an action plan to reduce NPLs. In this interview, Freda Stockfleth explains what measures the EU has devised and the potential positive and negative effects for everyone involved.

In many cities around the world, buildings are lying empty and falling into disrepair. EOS is making sure that these properties can be used again. It’s a win-win scenario!

The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.

How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.

In this interview, Justus Hecking-Veltman, CFO of the EOS Group, explains what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.

The EOS Group is resolutely pursuing its corporate responsibility agenda. But climate protection is not the only objective. The company’s CR strategy focuses above all on social and corporate engagement.

Diverse teams are more successful, says diversity expert Tijen Onaran. In this interview she reveals how companies can create diversity and equal opportunities in the workplace.

The secured debt portfolio business is growing, especially at the EOS national subsidiaries in France and in Bosnia and Herzegovina. An important advantage they have is the Group’s good name.

When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.

As the technological options available have increased in recent years so too have consumer expectations about the accessibility of customer service. Nowadays, many companies are using chatbots to ensure faster, round-the-clock processing of customer issues. At EOS too, virtual assistants are giving defaulting payers information and thus providing support to service personnel.

Data protection is not nearly as boring as it is made out to be, at least according to Senior Privacy Officer Stephan Bovermann. In this article he explains how EOS deals with sensitive data.

When selling receivables the aim is to get a purchase price that is as fair as possible. To guarantee this to the seller, a purchaser like EOS first of all has to get to know the portfolio. Before submitting an offer, the portfolio is thoroughly scrutinized.

Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.

According to Andreas Behmenburg, now is the time to arrange for professional receivables management. In this interview he explains how companies can find a reputable debt collection partner.

Through the establishment of its Cross-border Center 10 years ago, EOS found a way of recovering money across national borders. Since then, a strong global network of partners has been created.

Da li imate povjerenja u digitalnu tehnologiju? Nedavno istraživanje preduzeća EOS pokazuje da samo manji broj potrošača vjeruje da preduzeća rukuju njihovim ličnim podacima na pouzdan način.

Lične informacije za novac? Istraživanje preduzeća EOS pokazuje da je svaki treći Evropljanin spreman da proda podatke ako zauzvrat dobije atraktivne nagrade.