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Osoba drži tablet na kojem je otvorena veb stranica EOS Newsroom, pružajući informacije o najnovijim vestima, online člancima i saopštenjima za javnost.

EOS: The Magazine.

Marvin Ramke, izvršni direktor, stoji u osvetljenoj prostoriji u plavom odelu s desnom rukom u džepu pantalona.

Intervju: Upravni odbor grupacije EOS o poslovnoj 2023/2024 godini

7 минута
Upravni odbor grupacije EOS o poslovnoj 2023/2024 godini: Kako se poslovanje razvilo u regionima, zašto održivost ostaje važan prioritet i koliko dobro se grupacija EOS pripremila za budućnost.
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ESG: EOS has a clear agenda for environmentally conscious and socially responsible action. Corporate Responsibility experts see to it that the strategy is being implemented in the national companies.

ESG experts promoting sustainability at EOS internationally

4 минута
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Innovation contest: The winning team presented artificial intelligence (AI) that can independently make and receive call center calls.

Inovaciono takmičenje: Zaposleni oblikuju budućnost sa VI

3 минута
Po treći put, EOS je pozvao svoje zaposlene da učestvuju u takmičenju u inovacijama. Cilj takmičenja jeste promovisanje međunarodne saradnje i inovacija..
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Pravedna naplata duga: Potrošač koji ne otplaćuje svoje dugove lako i anonimno vrši uplatu putem svog pametnog telefona.

Pravedna naplata duga: EOS nudi konkretne odgovore na pitanja

3 минута
Ključno pitanje u vezi s odgovornom naplatom duga je: Kako postupamo s potrošačima koji ne otplaćuju svoje dugove? EOS nudi više od jednog dobrog odgovora na ovo pitanje.
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Unsecured receivables: Image shows two people looking at an invoice together.

Unsecured receivables: How EOS stabilizes companies.

3 минута
Whether they are a bank, energy utility, telecoms or e-commerce firm, EOS helps businesses from a wide range of sectors to reliably plan ahead by purchasing their unsecured receivables.
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Kollecto+ je digitalni sistem naplate dugovanja grupacije EOS.

Digitalni sistem naplate dugovanja: Priča o uspehu sistema Kollecto+

3 минута
Gotovo jedna polovina nacionalnih društava grupacije EOS već radi sa njim: Kollecto+. Digitalni sistem naplate dugovanja je u usponu i nudi mnoge prednosti klijentima i korisnicima.
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CEO Vladislav Hadjidinev in a blue suit and Katerina Bosevska Managing Director of EOS North Macedonia in a light blue blazer standing next to each other in a office with a red wall

Uni Banka cooperates with EOS in receivables management.

3 минута
Win-win: EOS North Macedonia is taking on Uni Banka’s receivables management in the long term. The collaboration doesn’t just benefit the two companies but also the country’s economy.
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Headshot of Stephan Ohlmeyer, member of the EOS Board, and Jan Ottenbreit, Head of Division Central Europe.

New EOS region Central Europe: “We’re creating openness to new goals”

3 минута
Better knowledge transfer and greater openness to new business areas are what EOS aims to achieve with the new Central Europe region.
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IFC representatives visited the EOS Group in Hamburg, celebrating the cooperation in the Polish market and solidifying the commitment to sustainable investments.

ESG criteria: EOS and IFC pursue sustainable portfolio acquisition

3 минута
In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.
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Prikaz žene ispred računara okrenute prema robotu

RPA: poboljšanje kvaliteta softverskim robotima u EOS-u

2 минута
„Programirana revolucija”: EOS optimizuje digitalno upravljanje potraživanjima putem robotske automatizacije procesa, oslobađajući tako svoje osoblje za obavljanje složenijih i kreativnijih zadataka.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Niste sigurni šta je AI? Balans: inovacija i rizik.

4 минута
Generativna veštačka inteligencija kompanijama nudi ogroman potencijal. Grupacija Otto tako smanjuje ovakve rizike primenom svog internog alata ogGPT. A od toga ima i koristi grupacija EOS.
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A survey reveals that AI potential is still not being exploited in the area of risk and finance

Survey reveals: AI potential not being exploited in risk and finance.

2 минута
A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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Snimak glave pokazuje Kristijana Musata, izvršnog direktora EOS International BVG i „mozga” projekta Kollecto+.

Softver za naplatu dugova: Veća efikasnost zahvaljujući standardizovanom sistemu.

2 минута
Kroz sistem naplate Kollecto+, sve kompanije EOS-a udružuju svoje znanje i iskustvo, čime poboljšavaju efikasnost cele Grupe.
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A photomontage shows a car traveling toward the sunset in the right lane of a paved road in an open, green landscape. The asphalt on the opposite lane is completely worn down.

Međunarodna naplata dugova EOS upravlja potraživanjima za Herc (Hertz) na globalnom nivou.

3 минута
Prekogranična potraživanja predstavljaju kako logističke, tako i pravne izazove. Kompanija za iznajmljivanje automobila Herc oslanja se na stručnost EOS-a za međunarodnu naplatu dugova.
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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

Međunarodna naplata dugova: Kako EOS obrađuje potraživanja širom sveta.

3 минута
EOS aktivno posluje u 180 zemalja preko sopstvenih kompanija ili izabranih partnera. Od naše mreže imaju koristi i banke koje redovno prodaju prekogranične dugove EOS-u.
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Andreas Kropp, member of the EOS Group’s Board of Directors responsible for Germany<br/>is smiling.

EOS appreciates centralization of debt collection supervision.

1 минута
Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.
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Record inflation threatens businesses: A rising curve.

Record inflation threatens companies.

3 минута
Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.
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 Representatives of the industry consult on the future of debt collection.

For fair debt collection: EOS engaging in associations

4 минута
EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.
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Financial literacy means responsibility: A girl sits at a laptop and takes part in online learning.

How EOS is committed to a debt-free world.

5 минута
In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.
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EOS in the UN Global Compact: At EOS, Sibylle Weingart is responsible for issues of corporate responsibility.

EOS in the UN Global Compact: Taking CR to the next level.

6 минута
Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?
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cellular-telephone, push-button, switch, lighter, appliance

Identity theft: How machine learning protects against online fraud.

6 минута
When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.
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To je novi brend kompanije EOS: Marwin Ramcke predstavlja sebe i novi logo kompanije EOS.

Dinamična, digitalna, revolucionarna: Novi brend EOS.

3 минута
Izvršni direktor, Marwin Ramcke, u intervjuu objašnjava ideju koja stoji iza novog brenda i šta to znači za poslovne partnere.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Intervju s direktorom EOS-a g. Ramkeom: „Postavljamo nove standarde.”

4 минута
Marvin Ramke postaje novi izvršni direktor grupacije EOS. U ovom intrevjuu nam otkriva svoje planove i objašnjava kojim izazovima su danas izloženi vodeći kadrovi.
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bubble, heart

EOS Chatbot Survey: How employees and customers profit from AI

4 минута
Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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envelope, alarm, push-button, switch, clock

EOS 2021 Chatbot Survey: Two of three companies use bots.

5 минута
Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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EU Action Plan NPLs: Freda Stockfleth, Senior Vice President Corporate Legal and Public Affairs at EOS

EU Action Plan: Will it accelerate NPL reduction and prevent a financial crisis?

4 минута
The EU has issued an action plan to reduce NPLs. In this interview, Freda Stockfleth explains what measures the EU has devised and the potential positive and negative effects for everyone involved.
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By completing derelict buildings, EOS is bringing debt-ridden properties back into the economic cycle.

EOS is bringing debt-ridden properties back into the economic cycle

4 минута
In many cities around the world, buildings are lying empty and falling into disrepair. EOS is making sure that these properties can be used again. It’s a win-win scenario!
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International debt collection

International debt collection at EOS: Globally connected in COVID-19 crisis.

3 минута
The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.
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Corporate Responsibility at EOS: EOS CEO Klaus Engberding

Corporate Responsibility: Four actionable areas – one strategy.

11 минута
How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.
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EOS fiscal 2020/21: Interview mit Justus Hecking-Veltman

Fiscal 2020/21: “We’ve learned a huge amount this year.”

4 минута
In this interview, Justus Hecking-Veltman, CFO of the EOS Group, explains what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.
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CSR strategy of the EOS Group: EOS headquarters on the Steindamm in Hamburg

How debt collection can help create a sustainable world

6 минута
The EOS Group is resolutely pursuing its corporate responsibility agenda. But climate protection is not the only objective. The company’s CR strategy focuses above all on social and corporate engagement.
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Diversity at EOS: Tijen Onaran, diversity expert

Diversity drives success: “not (just) a women’s issue”

5 минута
Diverse teams are more successful, says diversity expert Tijen Onaran. In this interview she reveals how companies can create diversity and equal opportunities in the workplace.
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Real estate secured NPLs: in Bosnia the NPL market offers great potential.

Real estate secured receivables business is booming.

5 минута
The secured debt portfolio business is growing, especially at the EOS national subsidiaries in France and in Bosnia and Herzegovina. An important advantage they have is the Group’s good name.
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basketball

Digital transformation: How EOS challenges itself anew, day after day.

3 минута
When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.
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Chatbots in debt collection service: Robots answer service queries on a laptop.

Debt collection service: Chatbots never sleep

4 минута
As the technological options available have increased in recent years so too have consumer expectations about the accessibility of customer service. Nowadays, many companies are using chatbots to ensure faster, round-the-clock processing of customer issues. At EOS too, virtual assistants are giving defaulting payers information and thus providing support to service personnel.
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Data protection in the debt collection context: Stephan Bovermann, Senior Group Privacy Officer at EOS

Data protection in debt collection: How our data privacy officers work

4 минута
Data protection is not nearly as boring as it is made out to be, at least according to Senior Privacy Officer Stephan Bovermann. In this article he explains how EOS deals with sensitive data.
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Receivables purchasing: Matthias Schmidt, Head of Operational Debt Purchase at EOS Group, sits in front of a wall covered in post-its and other notes.

How portfolio valuation works in receivables purchasing

4 минута
When selling receivables the aim is to get a purchase price that is as fair as possible. To guarantee this to the seller, a purchaser like EOS first of all has to get to know the portfolio. Before submitting an offer, the portfolio is thoroughly scrutinized.
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Two men throw a plastic globe to one another

EOS rolls out new debt collection software Kollecto+

4 минута
Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.
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Andreas Behmenburg, Regional Sales Manager for EOS in Germany, helps in cases of identity fraud with his colleagues alleged fraud victims.

Ensuring liquidity despite coronavirus: Why outsourcing debt collection is worthwhile at this point in time

2 минута
According to Andreas Behmenburg, now is the time to arrange for professional receivables management. In this interview he explains how companies can find a reputable debt collection partner.
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International debt collection: Debt collection expert Raymond Pappot walks through Almere in the Netherlands.

International debt collection: How the EOS Cross-border Center works.

5 минута
Through the establishment of its Cross-border Center 10 years ago, EOS found a way of recovering money across national borders. Since then, a strong global network of partners has been created.
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Poslovni čovjek skreće pogled: Potrošači nemaju mnogo povjerenja u digitalnu tehnologiju<br/>

EOS istraživanje kaže da potrošači ne vjeruju u digitalnu tehnologiju

4 минута
Da li imate povjerenja u digitalnu tehnologiju? Nedavno istraživanje preduzeća EOS pokazuje da samo manji broj potrošača vjeruje da preduzeća rukuju njihovim ličnim podacima na pouzdan način.
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Korisnik pametnog telefona u gradu: Podaci su postali ključna ekonomska prednost.

Podaci kao valuta: EOS istraživanje pokazuje: potrošači prodaju podatke

3 минута
Lične informacije za novac? Istraživanje preduzeća EOS pokazuje da je svaki treći Evropljanin spreman da proda podatke ako zauzvrat dobije atraktivne nagrade.
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