Fiscal 2020/21: “We’ve learned a huge amount this year.”
With government-imposed moratoriums, closed courts and canceled auctions, the debt collection business was also hit hard by the COVID-19 pandemic. A look at the figures for fiscal 2020/21 shows that EOS nevertheless weathered the crisis well. In this interview, Justus Hecking-Veltman, CFO of the EOS Group, tells us what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.
- In fiscal 2020/21, revenue and new business declined slightly at EOS in the course of the COVID-19 crisis.
- Nevertheless, the company’s business model proved to be clearly profitable. With an equity ratio of more than 35 percent, EOS was also able to show what a stable partner it is, even during a year of crisis.
- In fiscal 2020/21, EOS once again invested heavily in debt purchases and the ongoing development of its IT and organization.
- In the NPL segment, the company was once again able to smash through the half a billion euro mark. Investments in secured debt portfolios meanwhile account for 30 percent of this business.
How did fiscal 2020/21 go? What were the positives and the negatives?
What were the greatest highlights or successes?
We have proven yet again, as we did during the 2008/2009 financial crisis, that our company is a stable and resilient partner.
How did the pandemic affect the business and what can EOS learn from this?
How has the market changed in the various countries or regions?
What were the greatest financial challenges in the past year?
Which investments were especially helpful for the company’s ongoing strategic development?
In the course of the year the situation in Europe and North America will gradually settle down and we will progressively get the crisis under control.