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Osoba drži tablet na kojem je otvorena web stranica EOS Newsroom, pružajući informacije o najnovijim vijestima, online člancima i priopćenjima za tisak.

EOS: The Magazine.

Marwin Ramcke, izvršni direktor, stoji u svijetloj prostoriji u plavom odijelu i s desnom rukom u džepu.

Intervju s Upravom EOS Grupe o poslovnoj godini 2023./24.

7 minuta
Uprava EOS Grupe o financijskoj godini 2023/24: kako se poslovanje razvilo po regijama, zašto održivost ostaje važan fokus i kako se EOS priprema za budućnost...
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ESG: EOS has a clear agenda for environmentally conscious and socially responsible action. Corporate Responsibility experts see to it that the strategy is being implemented in the national companies.

Stručnjaci za ESG promiču održivost u zemljama članicama EOS Grupe

4 minuta
Predanost strategiji: Održivost je važan faktor uspjeha za financijske tvrtke. Stručnjaci za ESG u EOS-u potiču ekološki osviještene i društveno odgovorne aktivnosti na međunarodnoj razini.
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Innovation contest: The winning team presented artificial intelligence (AI) that can independently make and receive call center calls.

Natjecanje u inovacijama: Kada zaposlenici oblikuju budućnost uz AI

3 minuta
Po treći put EOS poziva svoje zaposlenike da sudjeluju u grupnom natjecanju u inovacijama "Wall of Fame".
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Pravedna naplata dugovanja: Korisnik koji ne ispunjava svoje obveze obrađuje svoje plaćanje jednostavno i anonimno putem pametnog telefona.

Pravedna naplata dugovanja u EOS Grupi

3 minuta
Kako postupamo s korisnicima koji ne ispunjavaju svoje obveze?
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Unsecured receivables: Image shows two people looking at an invoice together.

Neosigurana potraživanja: EOS omogućava tvrtkama stabilno poslovanje

3 minuta
Bez obzira radi li se o banci, telekomu ili drugoj vrsti poslovanja, EOS pomaže tvrtkama iz raznih sektora otkupom neosiguranih potraživanja.
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Kollecto+ je digitalni sustav naplate potraživanja tvrtke EOS.

Digitalni sustav naplate potraživanja: Kollecto+

3 minuta
Gotovo polovica EOS Grupe koristi Kollecto+. Sustav digitalne naplate potraživanja korisnicima nudi mnoge prednosti.
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CEO Vladislav Hadjidinev in a blue suit and Katerina Bosevska Managing Director of EOS North Macedonia in a light blue blazer standing next to each other in a office with a red wall

Uni Banka surađuje s EOS-om u upravljanju potraživanjima.

3 minuta
Win-win: EOS Sjeverna Makedonija dugoročno preuzima upravljanje potraživanjima Uni Banke. Suradnja ne koristi samo dvjema tvrtkama, već i gospodarstvu zemlje.
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Headshot of Stephan Ohlmeyer, member of the EOS Board, and Jan Ottenbreit, Head of Division Central Europe.

Nova regija Srednja Europa: Otvaramo vrata novim poslovnim izazovima.

3 minuta
Bolji prijenos znanja i veća otvorenost prema novim poslovnim područjima ono su što EOS želi postići s novom regijom Srednje Europe.
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IFC representatives visited the EOS Group in Hamburg, celebrating the cooperation in the Polish market and solidifying the commitment to sustainable investments.

ESG kriteriji: EOS i IFC usmjereni održivom stjecanju portfelja

3 minuta
U Poljskoj i jugoistočnoj Europi IFC i EOS primjenjuju stroge ESG kriterije koji pokrivaju društvene i ekološke aspekte pri kupnji NPL portfelja.
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Ilustracija žene ispred računala okrenute prema robotu

RPA: Poboljšanje kvalitete softverskim robotima u EOS-u

2 minuta
„Programirana revolucija“: EOS Grupa optimizira upravljanje digitalnim potraživanjima robotskom automatizacijom procesa, dajući tako osoblju više slobode za složenije i kreativnije zadatke.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Generativna UI vam je dvojbena? Ravnoteža između inovacija i rizika.

4 minuta
Generativna UI tvrtkama nudi ogroman potencijal. Otto Grupa smanjuje te rizike pomoću vlastitog ogGPT alata. EOS Grupa i sama ima koristi od toga.
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A survey reveals that AI potential is still not being exploited in the area of risk and finance

Survey reveals: AI potential not being exploited in risk and finance.

2 minuta
A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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Slika u krupnom planu prikazuje Cristiana Musat​a, generalnog direktora EOS International BVG i „mozak“ projekta Kollecto+.​

Softver za naplatu dugovanja: veća učinkovitost zahvaljujući standardiziranom sustavu.

2 minuta
U sustavu za naplatu Kollecto+ sva EOS-ova poduzeća udružuju svoje znanje i iskustvo te time poboljšavaju učinkovitost cijele grupacije.
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A photomontage shows a car traveling toward the sunset in the right lane of a paved road in an open, green landscape. The asphalt on the opposite lane is completely worn down.

Međunarodna naplata dugovanja: EOS upravlja upravljanjem potraživanjima na globalnoj razini za Hertz.

3 minuta
Prekogranična potraživanja označavaju logističke i pravne izazove. Društvo za iznajmljivanje automobila Hertz oslanja se na EOS-ovu stručnost za svoje međunarodne naplate dugovanja.
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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

Kako za vas vraćamo dugove u inozemstvu.

3 minuta
EOS je aktivan u 180 država s vlastitim trgovačkim društvima ili odabranim partnerima. Banke koje redovito prodaju prekogranična dugovanja EOS-u također imaju koristi od ove mreže.
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Andreas Kropp, member of the EOS Group’s Board of Directors responsible for Germany<br/>is smiling.

EOS appreciates centralization of debt collection supervision.

1 minuta
Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.
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Record inflation threatens businesses: A rising curve.

Record inflation threatens companies.

3 minuta
Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.
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 Representatives of the industry consult on the future of debt collection.

For fair debt collection: EOS engaging in associations

4 minuta
EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.
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Financial literacy means responsibility: A girl sits at a laptop and takes part in online learning.

How EOS is committed to a debt-free world.

5 minuta
In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.
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EOS u Globalnom sporazumu UN-a: Alisha Kumar i Sibylle Weingart vode brigu o korporativnoj odgovornosti u EOS-u.

EOS u Globalnom sporazumu UN-a: CR (Korporativna odgovornost) za napredne.

6 minuta
Pridruživanje Globalnom sporazumu UN-a pomaže EOS-u da strateški usmjeri svoje društveno sudjelovanje. Kako se ciljevi inicijative mogu prenijeti na vlastito poslovanje?
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cellular-telephone, push-button, switch, lighter, appliance

Identity theft: How machine learning protects against online fraud.

6 minuta
When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.
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To je nova marka EOS: Marwin Ramcke prezentira sebe i novi logotip tvrtke EOS.

Dinamičnija, digitalnija i revolucionarna: To je nova marka EOS.

3 minuta
U intervjuu, izvršni direktor Marwin Ramcke objašnjava način razmišljanja koji stoji iza nove marke i što to znači za poslovne partnere.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Intervju s novim direktorom EOS-a g. Ramckeom: „Postavljamo nove standarde.”

4 minuta
Marwin Ramcke postaje novi izvršni direktor grupe EOS. U intervjuu nam otkriva svoje planove i objašnjava s kojim se izazovima danas vodeći kadrovi suočavaju.
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bubble, heart

EOS-ova anketa o chatbotovima: koristi umjetne inteligencije za zaposlenike i klijente

4 minuta
Chatbotovi oslobađaju zaposlenike jednostavnih zadataka, pa imaju više vremena za rješavanje složenijih problema klijenata, čime se povećava zadovoljstvo radom.
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envelope, alarm, push-button, switch, clock

EOS-ova anketa o chatbotovima iz 2021.: dvije trećine tvrtki upotrebljava botove.

5 minuta
Gotovo dvije trećine europskih tvrtki već upotrebljava chatbotove, a taj se udio i dalje povećava. No i dalje je mnogo neiskorištenog potencijala.
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EU Action Plan NPLs: Freda Stockfleth, Senior Vice President Corporate Legal and Public Affairs at EOS

EU Action Plan: Will it accelerate NPL reduction and prevent a financial crisis?

4 minuta
The EU has issued an action plan to reduce NPLs. In this interview, Freda Stockfleth explains what measures the EU has devised and the potential positive and negative effects for everyone involved.
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By completing derelict buildings, EOS is bringing debt-ridden properties back into the economic cycle.

EOS is bringing debt-ridden properties back into the economic cycle

4 minuta
In many cities around the world, buildings are lying empty and falling into disrepair. EOS is making sure that these properties can be used again. It’s a win-win scenario!
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International debt collection

International debt collection at EOS: Globally connected in COVID-19 crisis.

3 minuta
The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.
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Corporate Responsibility at EOS: EOS CEO Klaus Engberding

Corporate Responsibility: Four actionable areas – one strategy.

11 minuta
How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.
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EOS fiscal 2020/21: Interview mit Justus Hecking-Veltman

Fiscal 2020/21: “We’ve learned a huge amount this year.”

4 minuta
In this interview, Justus Hecking-Veltman, CFO of the EOS Group, explains what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.
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Strategija korporativne i društvene odgovornosti EOS Grupe: EOS središnjica u ulici Steindamm u Hamburgu

Kako naplata potraživanja može doprinijeti održivosti u svijetu?

6 minuta
EOS Grupa odlučno slijedi svoj plan korporativne odgovornosti. Pritom se ne radi samo o klimatskim promjenama. Strategija korporativne odgovornosti usmjerena je osobito na društveni i poduzetnički angažman.
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Diversity at EOS: Tijen Onaran, diversity expert

Diversity drives success: “not (just) a women’s issue”

5 minuta
Diverse teams are more successful, says diversity expert Tijen Onaran. In this interview she reveals how companies can create diversity and equal opportunities in the workplace.
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Real estate secured NPLs: in Bosnia the NPL market offers great potential.

Real estate secured receivables business is booming.

5 minuta
The secured debt portfolio business is growing, especially at the EOS national subsidiaries in France and in Bosnia and Herzegovina. An important advantage they have is the Group’s good name.
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basketball

Digital transformation: How EOS challenges itself anew, day after day.

3 minuta
When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.
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Chatbots in debt collection service: Robots answer service queries on a laptop.

Debt collection service: Chatbots never sleep

4 minuta
As the technological options available have increased in recent years so too have consumer expectations about the accessibility of customer service. Nowadays, many companies are using chatbots to ensure faster, round-the-clock processing of customer issues. At EOS too, virtual assistants are giving defaulting payers information and thus providing support to service personnel.
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Data protection in the debt collection context: Stephan Bovermann, Senior Group Privacy Officer at EOS

Data protection in debt collection: How our data privacy officers work

4 minuta
Data protection is not nearly as boring as it is made out to be, at least according to Senior Privacy Officer Stephan Bovermann. In this article he explains how EOS deals with sensitive data.
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Receivables purchasing: Matthias Schmidt, Head of Operational Debt Purchase at EOS Group, sits in front of a wall covered in post-its and other notes.

How portfolio valuation works in receivables purchasing

4 minuta
When selling receivables the aim is to get a purchase price that is as fair as possible. To guarantee this to the seller, a purchaser like EOS first of all has to get to know the portfolio. Before submitting an offer, the portfolio is thoroughly scrutinized.
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Two men throw a plastic globe to one another

EOS rolls out new debt collection software Kollecto+

4 minuta
Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.
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Andreas Behmenburg, Regional Sales Manager for EOS in Germany, helps in cases of identity fraud with his colleagues alleged fraud victims.

Ensuring liquidity despite coronavirus: Why outsourcing debt collection is worthwhile at this point in time

2 minuta
According to Andreas Behmenburg, now is the time to arrange for professional receivables management. In this interview he explains how companies can find a reputable debt collection partner.
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International debt collection: Debt collection expert Raymond Pappot walks through Almere in the Netherlands.

International debt collection: How the EOS Cross-border Center works.

5 minuta
Through the establishment of its Cross-border Center 10 years ago, EOS found a way of recovering money across national borders. Since then, a strong global network of partners has been created.
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Poslovni čovjek skreće pogled: digitalno povjerenje potrošača/-ica je nisko

EOS-ova studija: potrošači/-ce nemaju digitalno povjerenje

4 minuta
Imate li digitalno povjerenje? Aktualna EOS-ova studija pokazuje: na globalnoj razini tek manji dio potrošača/-ica vjeruje da tvrtke povjerljivo postupaju s njihovim osobnim podacima.
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Korisnici pametnog telefona u velegradu: podaci su postali glavno ekonomsko dobro.

Podaci kao valuta: prema EOS-ovoj studiji potrošači su otvoreni za prijenos

3 minuta
Osobni podaci za novac? EOS-ova studija pokazuje: Svaki/-a treći/-a Europljanin/-ka je spreman/-na prodati podatke – ako se nude atraktivne naknade.
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