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A young man is lying on a couch in his living room, wearing headphones and looking at his smartphone while smiling, enjoying music or a podcast.
Digitalization Debt collection services

Young and AI-savvy, but more likely to experience debt-related stress
Nov 10, 2026
3 min.
Young Europeans use AI in banking more often than older generations. At the same time, they are more likely to experience debt-related stress. The EOS Banking AI Barometer shows what banks need to kno
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A smiling young woman with curly hair, wearing a cozy yellow sweater, sits on a couch in her living room, looking at her smartphone while holding a paper document.
Digitalization Debt collection services

EOS study: People with debt experience are more open to AI support
Oct 27, 2026
3 min.
EOS Banking AI Barometer: People with debt experience are more open to AI support. When it comes to this sensitive topic, AI assistance is rated positively. Even so, personal contact remains essential
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A woman holding a mobile phone is talking to AI.
Digitalization Debt collection services

EOS study: AI proves its worth in banking
Oct 15, 2026
4 min.
EOS Banking AI Barometer: AI proves its worth in banking – almost one in three people would even prefer talking to AI about sensitive financial matters.
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Meike Fabian in an interview
Digitalization Regulation

Responsible AI use: Explicit guidelines at EOS
May 10, 2026
6 min.
Binding policies and processes ensure that AI is used responsibly. Meike Fabian, Chief Compliance Officer at EOS, discusses the company’s AI corporate policy in an interview.
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AI in debt collection: In this image, two professionals are collaboratively analyzing program code for automated processes on a large screen. The scene illustrates the practical application of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in debt management – an example of digital transformation in receivables management.
Innovation & Trends Digitalization

AI and the future of debt collection
Jun 25, 2025
4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Innovation contest: The winning team presented artificial intelligence (AI) that can independently make and receive call center calls.
Innovation & Trends Digitalization

Innovation contest: When employees shape the future with AI
Jul 10, 2024
3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Annual and Sustainability Report 2024/25

In our Annual and Sustainability Report, we reflect on a successful financial year in which we courageously tackled new challenges. The report outlines the EOS Group’s principal activities and business highlights, along with its strategies for corporate, social, and environmental responsibility.

Read the full report here

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Accept Two EOS employees look at a laptop together while engrossed in a conversation.
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